State Farm® Insurance Agent Kao Xiong
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Adrianne Cruz
September 4, 2024
5
out of
5
rating by Adrianne Cruz
"Very attentive and knowledgeable with everything and always a good help"
We responded:
"Adrianne, thank you for your kind review! I'm glad to know you find our service attentive and knowledgeable. We're always here to help with any of your insurance needs. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
charles hewson
August 29, 2024
5
out of
5
rating by charles hewson
"Nicki was great helping me through the application process."
We responded:
"Charles, thank you for your positive feedback! I'm glad Nicki could assist you through the application process. If you need any further assistance, feel free to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Alisa Hang
August 25, 2024
5
out of
5
rating by Alisa Hang
"Came out and showed us more information that we didnt know about State Farm."
We responded:
"Alisa, thank you for your positive review. I'm glad we could provide you with more information about State Farm. If you have any further questions or need assistance, feel free to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Mariena Xiong
August 25, 2024
5
out of
5
rating by Mariena Xiong
"Great to meet Kao, Nikki, and Alex today! They are a great team and very welcoming individuals."
We responded:
"Mariena, thank you for your kind words and for taking the time to meet with us. I'm glad you found our team welcoming. We appreciate your feedback and look forward to assisting you with any future needs. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Chisi Amanda Xiong
August 25, 2024
5
out of
5
rating by Chisi Amanda Xiong
"Super friendly and cool guys. Very dedicated to helping you out if you need it 😀"
We responded:
"Thank you, Chisi, for your kind words. I'm glad you found our team friendly and dedicated. We're always here to help if you need anything. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
chloe simonson
August 25, 2024
5
out of
5
rating by chloe simonson
"They are all super friendly and nice!!"
We responded:
"Thanks for the kind words, Chloe. We're glad you found our team friendly and nice. If you need any further assistance, feel free to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Mais Vwj
August 25, 2024
5
out of
5
rating by Mais Vwj
"Kao and his team was friendly and helpful."
We responded:
"Thank you, Mais, for your kind review. I'm glad you found our team friendly and helpful. If you ever need further assistance, we're here for you. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Crypt Alden
August 23, 2024
5
out of
5
rating by Crypt Alden
"Great customer service and great job knowledge. State Farm insurance is the best."
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
Gregg Chastain
August 18, 2024
5
out of
5
rating by Gregg Chastain
"I worked with Nicki over a month and a half period. He was polite and professional. And friendly ! After talking to several companies and agents, I made the choice to go with him when I went into his office and completed the deal on both home and auto. Kao was also helpful when I stopped by office and Nicki was off. No pressure, just helpful."
We responded:
"Hey Gregg, Thanks for the awesome review! I'm glad to hear that Nicki was polite, professional, and friendly throughout your experience. It's great that you felt no pressure and found our office helpful. We're here for any future needs you might have. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Esme Zuniga
August 16, 2024
5
out of
5
rating by Esme Zuniga
"Alex B was very helpful with any questions I had, very informative, and generous. It was a pleasure speaking with him over the phone."
We responded:
"Hey Esme, Thanks for the awesome review! I'm glad Alex was able to help with your questions and provide you with the information you needed. It's great to hear you had a pleasant experience speaking with him. If you have any more questions or need further assistance, feel free to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
terrea pope
August 13, 2024
5
out of
5
rating by terrea pope
"Koa was friendly and communicative. Able to answer all my questions! It was refreshing to speak to a live person that made time for me."
We responded:
"Hey Terrea, Thanks a lot for the awesome review! I'm glad we could answer all your questions and provide the personal touch you were looking for. If you ever need anything else, don't hesitate to reach out! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
296055
August 11, 2024
5
out of
5
rating by 296055
"Always attentive and knowledgeable"
We responded:
"Thanks for the review! I'm happy you found our service attentive and knowledgeable. If you ever need anything else, we're here for you! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Kristen Kennerley
August 11, 2024
5
out of
5
rating by Kristen Kennerley
"We loved working with Nicki! He was so helpful and answered all of our questions and concerns. We appreciated his excellent communication as well."
We responded:
"Hey Kristen, Thanks a lot for your awesome review! I'm so glad Nicki could help you out and answer all your questions. We really appreciate your feedback on his communication skills. If you need anything else, feel free to reach out! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Mike Whitney
August 1, 2024
5
out of
5
rating by Mike Whitney
"Im very happy with the pricing and no hidden fees. The price on the quote is what im paying. And i ended up with better coverage at a lower price."
We responded:
"Mike, thank you for your review and thank you for choosing us for your insurance needs. If you ever need anything else, feel free to reach out! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
미스터훈훈
July 16, 2024
5
out of
5
rating by 미스터훈훈
"Nicki provided the best customer experience I ever had and was very transparent! I would definitely recommend this guy"
We responded:
"Thank you so much for your review! I'm glad Nicki provided you with the best customer experience! Your recommendation means a lot to us! If you ever need any further assistance, feel free to reach out! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Dana Cuccia
July 3, 2024
5
out of
5
rating by Dana Cuccia
"Called State Farm in a panic! My current Ins. Had gone up an alarming amount. Nicky calmed me right down. His patience and knowledge of what is going on in the insurance industry was so appreciated! We switched all 4 policies, and saved a ton of money. My husband and I are both looking forward to building a relationship with Nicky and Kao. Thank you guys for all your help in a very stressful situation!"
We responded:
"Thank you for sharing your experience, Dana! I'm glad Nicki was able to assist you during a stressful time and provide valuable insight. We look forward to continuing to serve you and your husband. Feel free to reach out if you need anything in the future! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
William Spaulding
June 26, 2024
5
out of
5
rating by William Spaulding
"Nikki was Great! Communication from him was excellent. Really wants to help anyway he can...5 stars"
We responded:
"Thank you, William! I'm thrilled to hear you had a great experience with Nikki! His excellent communication and willingness to help are truly appreciated. We're here for you anytime you need assistance with your insurance needs. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Lisa Ferguson
June 24, 2024
5
out of
5
rating by Lisa Ferguson
"Nicki was very helpful. Very knowledgeable and very friendly and efficient. I look forward to a long and successful relationship with Nicki. He is a good guy!"
We responded:
"Thank you, Lisa, for your fantastic review! I'm thrilled that Nicki provided you with knowledgeable, friendly, and efficient service. We're grateful for your kind words and look forward to a successful relationship with you! Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Mackey Callahan
June 24, 2024
5
out of
5
rating by Mackey Callahan
"Nicki was an absolute Pro! Great customer service, great rates! He is a pleasure to work with!"
We responded:
"Mackey, I'm thrilled to hear you had a great experience with Nicki! His professionalism and excellent rates make him a pleasure to work with. We're grateful for your positive feedback and look forward to assisting you further. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
The Cultivation of Wisdom
June 20, 2024
1
out of
5
rating by The Cultivation of Wisdom
"typical bait and switch stratedgy. start w/ lower rates, then jump from $51 to $67. sorrow I can't recommend state farm."
We responded:
"Thank you for your review. Rates are something my office cannot control. We can control our service to you. We’re always here for you should anything change in the future."
Gail Martin
June 12, 2024
5
out of
5
rating by Gail Martin
"Great experience with State Farm and would choose them again"
We responded:
"Gail, we're pleased to hear you had a great experience with our team! We are grateful for your positive feedback and we're happy to have provided you with excellent service! If you ever need additional insurance assistance in the future, we're here for you! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Ellie Baader
June 6, 2024
5
out of
5
rating by Ellie Baader
"Nicki helped me get renters insurance and was so helpful and friendly"
We responded:
"Ellie, I'm pleased to hear that you found Nicki helpful and friendly while assisting you with renters insurance! We're grateful for your positive feedback and are here for any future insurance needs you may have. Thank you for choosing our office! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Jonathan Martin
June 5, 2024
5
out of
5
rating by Jonathan Martin
"Very personable and easy going. Good communication and follow through"
We responded:
"Jonathan, I'm really glad you had a great experience with our team! We always strive to keep communication open and fulfill our promises for all our clients. Thanks for recognizing our efforts, and we're looking forward to helping you again in the future! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Seenar Nabass
April 23, 2024
5
out of
5
rating by Seenar Nabass
"Nicki got me all set up with a great deal and helped me navigate car insurance for someone who is both new to car insurance as well as driving. He was super kind, patient, and friendly, making sure to let me know he's always available for any questions or concerns I have. Im happy to have Nicki as my agent because I feel very comfortable reaching out to him when I need help."
We responded:
"Hello Seenar, thank you so much for your wonderful feedback! I'm glad to hear that Nicki was able to assist you in getting set up with a great car insurance deal and provided excellent guidance, especially since you're new to both car insurance and driving. He is indeed a kind and patient agent, and I'm delighted that you feel comfortable reaching out to him for any questions or concerns. We're here to help, so please don't hesitate to contact us anytime you need assistance. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
Elaine Leach
April 18, 2024
5
out of
5
rating by Elaine Leach
"Friendly service and great at what he does!"
We responded:
"Elaine, thank you so much for the kind words! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"