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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fidel Garcia-Damian

Fidel Garcia-Damian

November 19, 2024

5  out of  5
rating by Fidel Garcia-Damian
"Really good service"
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Meowmaxgaming Cats

November 19, 2024

5  out of  5
rating by Meowmaxgaming Cats
"Kao Xiong, was so very helpful. He solved my problem in a few moments, in a friendly cheerful manor. Thank you!"
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Jimmy Beloro

November 18, 2024

5  out of  5
rating by Jimmy Beloro
"Nikki, is easy to work with and very conscientious about my needs. Thank you!!"
We responded:
"Hi Jimmy, Nicki is indeed a valuable part of our team, and I'm glad he could meet your needs so effectively. Your positive feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Leigh Summerour

November 15, 2024

5  out of  5
rating by Leigh Summerour
"I called the office and spoke to Alex, he was very personable and kind. He was knowledgeable and what he was unable to answer he referred to Kao Xiong to call me back. It was a great experience, Thank you Alex!!!"
We responded:
"Leigh, thank you for sharing your experience! I'm glad Alex was able to assist you with such kindness and knowledge. It's great to know that our team could provide the support you needed. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Alex Griffith

November 13, 2024

5  out of  5
rating by Alex Griffith
"Nicki took great care of me! I had last minute address changes and he took care of me promptly, switched my policy over with no issues! He has provided me nothing but excellent service :)"
We responded:
"Alex, thank you for your wonderful review! I'm glad Nicki could assist you with your last-minute address changes and ensure everything went smoothly. We appreciate your kind words about the excellent service provided. If you need any further assistance, our office is always here to help. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Leonel Lemus

November 13, 2024

5  out of  5
rating by Leonel Lemus
"I had an amazing experience, Alex over at State Farm helped me out big time, Got me car insurance and renters insurance within my budget, and explaining everything with the absolute more professionalism. I would Recommend for sure!!!"
We responded:
"Leonel, thank you for sharing your experience! I'm glad Alex was able to assist you with both car and renters insurance. We appreciate your recommendation and are here for any future needs you might have. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Lex

November 12, 2024

5  out of  5
rating by Lex
"Alex was very helpful 👍"
We responded:
"Lex, thank you for your feedback! I'm glad to hear that Alex was able to assist you effectively. If you have any further questions or need assistance in the future, feel free to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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REGGIE TSAB

November 12, 2024

5  out of  5
rating by REGGIE TSAB
"Kao is a super nice agent! Works hard for his customers and keeps a great relationship. I would highly recommend him and his firm to any of my friends and family. Much love from Portland"
We responded:
"Thank you, Reggie! I'm really happy to know that you appreciate the hard work and dedication we put into maintaining great relationships with our customers. Your recommendation means a lot, and it's wonderful to have your support from Portland. If you or your loved ones ever need assistance, we're here to help! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Market Gala Team

November 10, 2024

4  out of  5
rating by Market Gala Team
"Alex was a pleasure to work with. Friendly and kind!"
We responded:
"Hi, thank you for your kind words! I'm glad to hear that you had a positive experience working with Alex. We always strive to provide friendly and kind service. If you need any further assistance, feel free to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Nizzelle

November 10, 2024

5  out of  5
rating by Nizzelle
"I had a great time talking to Alex he was very informative and helpful."
We responded:
"Thanks for sharing your experience, Nizzelle! I'm happy to hear that Alex was informative and helpful during your conversation. We appreciate your feedback and are here for any future needs or questions you might have. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Julie Xiong

November 10, 2024

5  out of  5
rating by Julie Xiong
"Very professional and understanding. Able to provide me with the help I needed."
We responded:
"Thank you, Julie! I'm glad you found our service professional and understanding. We're always here to help with your insurance needs. Your feedback means a lot to us. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Nate

November 10, 2024

5  out of  5
rating by Nate
"Real good"
We responded:
"Nate, thank you for the fantastic review! I'm glad you had a positive experience with our agency. If you need any further assistance, feel free to reach out anytime. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Wendy Lauj

November 9, 2024

5  out of  5
rating by Wendy Lauj
"Alex was very helpful and he was able to answer all of my questions!"
We responded:
"Hi Wendy, Alex is a valuable part of our team, and I'm glad he could assist you with all your questions! Your satisfaction is important to us. If you need any further assistance, don't hesitate to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Spacey Vegas

November 9, 2024

5  out of  5
rating by Spacey Vegas
"Great people"
We responded:
"Thanks, Spacey! I'm happy you think our team is great. We appreciate your feedback and look forward to assisting you with any future needs. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Sangey Vang

November 9, 2024

5  out of  5
rating by Sangey Vang
"Great service and super friendly! ☺️"
We responded:
"Sangey, thank you so much for your kind words! I'm happy you found our service great and our team friendly. Your satisfaction means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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RJ Vang

November 9, 2024

5  out of  5
rating by RJ Vang
"Best insurance out there!"
We responded:
"RJ, thank you for your fantastic review! I'm glad you're happy with our insurance services. If you ever need anything else, feel free to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Satchel Sogn

November 9, 2024

5  out of  5
rating by Satchel Sogn
"These guys were so friendly and open to negotiation. Did a great job being receptive to my situation and had such great clarity while I spoke to them. Highly recommend!"
We responded:
"Satchel, thank you for your wonderful review! I'm happy to know that our team was friendly and receptive to your situation. It's great to hear that you found our communication clear and helpful. We appreciate your recommendation and are always here for any future needs. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Sitara McMillin

November 9, 2024

5  out of  5
rating by Sitara McMillin
"Kao was super helpful and friendly when answering questions I had about my car and different insurance options!"
We responded:
"Sitara, I'm happy you found our assistance helpful and friendly when exploring your auto insurance options. Your positive feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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jazmine nyhart

November 9, 2024

5  out of  5
rating by jazmine nyhart
"Fun! Nice gift card!"
We responded:
"Jazmine, thank you for your wonderful review! I'm happy you enjoyed the experience. If you need any assistance in the future, feel free to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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June Garzaniti

November 9, 2024

5  out of  5
rating by June Garzaniti
"Was very friendly!"
We responded:
"June, thank you for your kind words! I'm happy to know you found our service friendly. If you need any further assistance, feel free to reach out anytime. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Paddy P

November 9, 2024

5  out of  5
rating by Paddy P
"Friendly and polite"
We responded:
"Paddy, Thank you for your kind words! I'm glad you found our service friendly and polite. We always strive to provide a welcoming experience for our customers. If you ever need anything in the future, don't hesitate to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Sokorn Keo

November 9, 2024

5  out of  5
rating by Sokorn Keo
"Full of information"
We responded:
"Thank you, Sokorn, for your positive feedback! I'm glad you found the information provided helpful. If you have any further questions or need assistance in the future, feel free to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Yota Vaj

November 9, 2024

5  out of  5
rating by Yota Vaj
"Excellent and friendly business"
We responded:
"Thank you, Yota, for your wonderful review! I'm glad you found our business excellent and friendly. Your feedback means a lot to us, and we're grateful for your support. If you ever need anything in the future, don't hesitate to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Phueng Cha

November 9, 2024

5  out of  5
rating by Phueng Cha
"At their booth. Friendly."
We responded:
"Thanks for stopping by our booth, Phueng! I'm happy you found our team friendly. If you ever need assistance, feel free to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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nancy

November 9, 2024

5  out of  5
rating by nancy
"Alex is super nice and great customer services."
We responded:
"Thank you, Nancy! I'm glad to hear that Alex provided you with great customer service. We appreciate your feedback and are grateful to have Alex on our team. If you need any further assistance, feel free to reach out. - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"