Kao Xiong

"I generally dont write reviews but after being denied multiple times to see how new adjustment would fluctuate my insurance rates due to the excess work it would create I was sent to customer service where they would they told me "no only my agent can makes changes"... overall completely unprofessional on Kao Xiong side on the way he handles his customers. highly recommend the 10s of other offices in the surrounding area."

"Great customer service and quick to handle any details that need to be addressed."

"Kao and his team are awesome to work with. Very professional, fast with responses and answered all mine and my wife's questions. Saved my wife $50 a month switching over and got her way better coverage then her old insurance. Definitely recommend kao and his team."

"I spoke with Ky today, she was so sweet and the process was easy plus she saved me a little over 100$ on my policy!! Thank you"

"Extremely friendly, knowledgeable and have been so easy to chat with when we’ve had questions. I feel like they genuinely appreciate helping us as clients. They took us on in an unexpected situation and have been very gracious and courteous."

"Real Pro's at Kao Xiong~State Farm. I wanted a quote they stepped up, from quote to getting my policy was an easy process literally just minutes on the phone. Thanks Guys"

"Always very professional and very helpful."

"Nicky was incredible to work with and I saved a lot of money switching my boat, motorcycle, cars and home insurance from progressive."

"Very kind and helpful."

"Took care of my payment with a very friendly attitude."

"Thank you for saving us $100 a month so amazing . Very kind person so easy to talk to ! Great experience all around ."

"Kao was very helpful and efficient in handling my insurance needs."

"Great addition to the Lakewood community! If you want to be sure you’re making informed decisions on your coverage, Kao won’t steer you wrong. Go get a quote, it’s worth it!"

"They're always on top of things. They listen to their customers and provide the best information they possibly can. This is by far the best team and insurance agency. I have been blessed to be a customer with them."

"Great customer service. Very helpful staff!"

"I've had a great experience working with Kao. I mostly worked with one of his staff members, Nicki. Nicki was absolutely terrific! He was easy to talk to, asked tons of questions to help me drop my rates and really made an effort to make sure I was getting exactly what I wanted out of my homeowners policy. He made sure I knew what I was paying for and what I wasn't. Couldn't be happier!"

"Service is excellent here. Helped me get set up the right way."

"The attention to detail of Kao Xiong's State Farm team is immaculate. An amazing staff with even better service."

"If you need insurance call Kao. He is the best in Lakewood!"

"Kao is a professional through and through. Super dedicated to taking care of the customer! The team he has in place is awesome and you should look no further for any insurance needs in the greater Tacoma area for auto and home and life insurance!"

"Kao saved me $116 on my auto policy by combining with my s/o!"