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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kent Baker

March 14, 2025

5  out of  5
rating by Kent Baker
"Kao is a great person with great character. He is very trustworthy and provides excellent service. Kao has made the process of dealing with insurance easy."
We responded:
"Thank you, Kent, for your wonderful feedback! I'm happy to know that you find the process easy and the service excellent. It's always our goal to provide trustworthy and reliable support. If you ever have more questions or need assistance, feel free to reach out."
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Prince Kungu

March 11, 2025

5  out of  5
rating by Prince Kungu
"If you looking for a great quote, State Farm is your place. They helped me setup everything, discounts included. They even give you incentives for joining😂. Thank you Nick from State Farm."
We responded:
"Thank you, Prince, for sharing your positive experience! I'm glad Nick was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years!"
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john c

March 5, 2025

5  out of  5
rating by john c
"Gisel was very helpful and knowledgable. She was able to get me a very cheap premium with full coverage! 10/10 would recommend going to Gisel for help"
We responded:
"Thank you, John, for sharing your experience! I'm delighted to know that Gisel was able to assist you effectively and secure a great premium with full coverage. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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Jerome Kabore

March 5, 2025

5  out of  5
rating by Jerome Kabore
"Great service!!"
We responded:
"Jerome, thank you for the wonderful review! - Kao Xiong - State Farm Insurance Agent, Lakewood, WA"
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Nikko Capone

March 5, 2025

5  out of  5
rating by Nikko Capone
"My agent Alex was super easy to talk to and he did a great job helping me out in a timely manner - definitely knows what he’s doing 100%"
We responded:
"Thank you, Nikko, for sharing your experience! I'm glad Alex made the process easy and efficient for you. He is a great part of the team! If you have any more questions or need further assistance, feel free to reach out anytime."
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Dasha Green

February 28, 2025

5  out of  5
rating by Dasha Green
"Always helpful and answers all my questions. No complaints!"
We responded:
"Thank you, Dasha, for your wonderful review! I'm happy to know that you find our service helpful and that all your questions are answered. If you ever need further assistance, feel free to reach out. We're here to help!"
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Juan_A999

February 28, 2025

5  out of  5
rating by Juan_A999
"I needed home insurance, decided to give them a quick call and was attended in a very well manner. They are very professional and get straight to the point. Really great price and friendly, i really recommend!"
We responded:
"Thank you, Juan, for your wonderful feedback! I'm happy to know that you found our team professional and straightforward. It's great to hear you appreciated the pricing and friendly service. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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erani Gray

February 27, 2025

5  out of  5
rating by erani Gray
"Dedicated workers"
We responded:
"Thank you, Erani, for your wonderful feedback! I'm happy to know that our team's dedication has made a positive impact on your experience. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Joey M

February 27, 2025

5  out of  5
rating by Joey M
"I sat down with Alex and we went over my account for my vehicles and home owners insurance. As I didn't want to change much as I have pretty much have every discount on my account you can have. My main focus was combining all my vehicles to one monthly payment versus every 6 months payments installments and they were spread out differently throughout the year. This was nice to go this route for me and my price for insurance didn't go up switching to a monthly plan and im able to focus on budgetting this cost. Alex was professional and helpful. I've always had a good experience with kao and his team."
We responded:
"Thank you, Joey, for sharing your experience! I'm glad Alex was able to assist you with combining your payments into a convenient monthly plan. It's great to know that this change helped with your budgeting without increasing your insurance costs. We appreciate your continued support and are always here to help with any future needs!"
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Lyn Williams

February 26, 2025

5  out of  5
rating by Lyn Williams
"Great experience dealing with Alex at State Farm. He helped us out super quickly and made it easy."
We responded:
"Thank you, Lyn, for sharing your experience! I'm happy to hear that Alex was able to assist you quickly and make the process easy. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Ahmed ALfatlawi (‫احمدالفتلاوي‬‎)

February 24, 2025

5  out of  5
rating by Ahmed ALfatlawi (‫احمدالفتلاوي‬‎)
"Gisel is awesome"
We responded:
"Thank you, Ahmed, for your fantastic feedback! I'm glad to hear that Gisel made such a positive impression. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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DB Cooper

February 20, 2025

5  out of  5
rating by DB Cooper
"Hands down the BEST insurance agent I have ever had!"
We responded:
"Thank you, DB Cooper, for your fantastic feedback! If you have any questions or need assistance in the future, feel free to reach out. I'm here to help!"
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Donna Hynes

February 14, 2025

5  out of  5
rating by Donna Hynes
"Cal made it such an easy and caring transition to move into State Farm"
We responded:
"Thank you, Donna! I'm happy to hear that Cal made your transition to State Farm smooth and caring. Our team is always here to assist with any of your insurance needs. Don't hesitate to reach out if you have any questions in the future!"
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dominic moua mora

February 14, 2025

5  out of  5
rating by dominic moua mora
"Had a great experience with Gisel, answered all my questions and more!"
We responded:
"I'm glad to hear about your positive experience with Gisel, Dominic! It's wonderful that she was able to answer all your questions and provide even more assistance. If you have any further questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Patrick Braunger

February 13, 2025

5  out of  5
rating by Patrick Braunger
"Great help getting car insurance"
We responded:
"Thank you, Patrick! I'm glad we could assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Chris Ogg

February 11, 2025

5  out of  5
rating by Chris Ogg
"Niki has been the best person to deal with he has helped me understand the process and make everything smooth and easy I would recommend to anybody working with State Farm to deal with Nikki is a great guy to work with"
We responded:
"Thank you, Chris, for sharing your experience! I'm glad to hear that Nicki was able to make the process smooth and easy for you. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out."
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Amy Winders

February 7, 2025

5  out of  5
rating by Amy Winders
"Nicki was great and so helpful! He was fast and through and made me feel so much better about these crazy times!"
We responded:
"Thank you, Amy, for sharing your experience! I'm glad Nicki was able to assist you efficiently and provide the support you needed during these times. We appreciate your feedback and are here to help with any future questions or needs you may have."
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Albert Allen

January 31, 2025

5  out of  5
rating by Albert Allen
"Fast and efficient 5 Stars Professionl Services"
We responded:
"Thank you, Albert, for your wonderful feedback! I'm glad you found our services fast and efficient. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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ali keener

January 24, 2025

5  out of  5
rating by ali keener
"Super friendly and incredibly helpful. I worked with Nicki and he made sure all my questions were answered and was super knowledgeable. 10/10 working with them!"
We responded:
"Thank you, Ali, for your fantastic review! I'm happy to hear that Nicki was able to assist you with such friendliness and expertise. It's great to know that all your questions were answered. If you ever need further assistance or have more questions, feel free to reach out to our office anytime. We're here to help!"
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randi pinney

January 18, 2025

5  out of  5
rating by randi pinney
"Got me the best deal and absolutely friendly and courteous. Happy to be working with them."
We responded:
"Thank you, Randi, for your wonderful feedback! I'm glad to know you found our service friendly and courteous, and that we could get you a great deal. It's a pleasure working with you too. If you have any questions or need further assistance, feel free to reach out anytime."
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Dino Mattoni

January 17, 2025

5  out of  5
rating by Dino Mattoni
"Nicki is a great guy to talk and deal with"
We responded:
"Thank you, Dino, for the fantastic review! I'm glad to hear that Nicki made your experience enjoyable. If you ever have more questions or need assistance, feel free to reach out to our office. We're here to help!"
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Rebecca Mitchell

January 8, 2025

5  out of  5
rating by Rebecca Mitchell
"Alex was amazing!! I needed a quote and to change my car insurance and he responded quickly and was so nice and helpful! I will make sure to tell everyone about my experience! Thanks Alex your amazing!"
We responded:
"Thank you, Rebecca! I'm so happy to hear about your positive experience with Alex. It's fantastic to know he was quick to respond and provided helpful service. We truly appreciate your recommendation and look forward to assisting you with any further insurance needs. "
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JR Gonazlez

December 18, 2024

5  out of  5
rating by JR Gonazlez
"Quick and awesome service, Alex was extremely helpful."
We responded:
"Thank you, JR Gonzalez, for your wonderful feedback! I'm glad to hear that Alex provided you with quick and awesome service. Our team is dedicated to being helpful and efficient. If you have any more questions or need assistance in the future, feel free to reach out!"
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Selena Ouimet

December 9, 2024

5  out of  5
rating by Selena Ouimet
"Kao is the best insurance agent I’ve had. Not only is he informative, provides valuable information of do’s and don’t, recommendations as well as goes to all means to provide the best coverage for your needs with as many discounts possible. He is very responsive and always does a follow up when he says he will! It’s always a pleasure working with him! Thank you, Kao for all your assistance and support! You make my life much simpler with knowing I don’t have to worry about my insurance!"
We responded:
"Selena, thank you so much for your wonderful review! I'm happy to know that you find our services informative and valuable. It's great to hear that the recommendations and coverage options have been helpful for you. Your appreciation for our responsiveness and follow-ups means a lot. We are grateful for the opportunity to assist and support you with your insurance needs. If you ever have any questions or need further assistance, please don't hesitate to reach out."
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Ryan Conover

December 6, 2024

5  out of  5
rating by Ryan Conover
"Nicki was very helpful. Got me insurance that I really needed that other insurance carriers didn't seem to be able to get done for me because I had more unique Insurance needs, But first State Farm, it was no problem! Thanks again, Nicki."
We responded:
"Ryan, thank you for sharing your experience! I'm happy Nicki could assist you with your insurance needs. It's great to know that we could provide the coverage you were looking for when others couldn't. We appreciate your trust in us and are here for any future needs or questions you might have. Thanks again!"