State Farm® Insurance Agent Kao Xiong
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marisela Fleites
March 16, 2026
5
out of
5
rating by Marisela Fleites
"Thank you for your patience in your service."
We responded:
"Thank you so much for the 5-star rating, Marisela! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
gage gonzalez
March 16, 2026
5
out of
5
rating by gage gonzalez
"Kao makes insurance easy! Hit him up and save some money today!"
We responded:
"Thank you so much for the 5-stars, gage! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Dennis Clevenger
March 12, 2026
5
out of
5
rating by Dennis Clevenger
"My experience with Nicki and Kao in switching my auto insurance to SF was smooth. DC"
We responded:
"Thanks so much for the amazing review, Dennis! We really appreciate your support here in Lakewood . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Don Moore
March 11, 2026
5
out of
5
rating by Don Moore
"I am saving just over $100.00 a month for the exact same coverages on renters, 1 auto, 2 motorcycles, and Umbrella from my previous insurance provider."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kao Xiong’s Team here in Lakewood . "
Jordyn Alexander
March 6, 2026
5
out of
5
rating by Jordyn Alexander
"Always helpful and kind!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Hawaii Smith
March 4, 2026
5
out of
5
rating by Hawaii Smith
"Jason helped me get better rates for my home and auto insurance with the same level of coverage. He was very knowledgeable and professional, would highly recommend working with him to family and friends."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kao Xiong’s Team here in Lakewood . "
Kaitlyn Killy
February 14, 2026
5
out of
5
rating by Kaitlyn Killy
"Kao and his team are always professional, responsive, and patient. Insurance isn’t always simple. Especially when it comes to claims. But they make sure you understand exactly what’s happening and why. I truly value having an agents office who communicates clearly, sets expectations upfront, and stands behind their work. When things don’t go as expected with internal departments, it makes all the difference to have a team that prioritizes transparency and client support. Grateful to have representation I can trust!"
We responded:
"Kaitlyn, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kao Xiong’s Team here in our Lakewood office. "
Tommy Henderson
February 14, 2026
1
out of
5
rating by Tommy Henderson
"While I was at work, a woman pulled into my driveway and ran into my vehicle, causing damage to three separate areas of my car. She is insured by State Farm. My vehicle is a Tesla. I took my car to a repair shop of my choosing because the shop recommended by State Farm could not schedule me at a time that worked with my job. Once the dealership finished assessing my car, State Farm provided me with a rental vehicle. However, I was later informed that State Farm would only pay for one of the three areas of damage. They told me I could tow my car from the shop, and at that point, they stopped covering the rental car. State Farm had previously provided a subsidized amount toward the rental, but once they stopped paying, I had to use that amount to cover the rental costs myself. Now, the repair shop is requesting payment for the subsidized amount, even though my car is still not repaired and is not drivable. Before the accident, my car was fully functional — it was parked in my driveway while I was at work when it was hit. This situation feels unfair. I am beginning to question whether there may be arrangements between repair shops and insurance companies that influence how much work gets approved or paid for."
We responded:
"We commend you for taking the time and effort to leave your feedback. It would be 100% unprofessional for us to respond to a review in which our office has relation to you or your claim with any sort of resolution. We wish you all the best moving forward."
Svetlana Khinotskaya
December 5, 2025
5
out of
5
rating by Svetlana Khinotskaya
"Nicki was very helpful and knowledgeable."
We responded:
"Thank you, Svetlana! I'm happy to hear that Nicki was able to assist you. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Hellen Streeter
November 18, 2025
5
out of
5
rating by Hellen Streeter
"Jason from the Seattle office was amazing. I appreciate his patience while navigating a busy schedule. The price was a little high but hopefully with safe drive it will go down."
We responded:
"Thank you, Hellen! I'm glad Jason was able to assist you so well and accommodate your busy schedule. If there's anything else you need or any questions you have, just let us know!"
Victor Mendez
November 12, 2025
5
out of
5
rating by Victor Mendez
"Kao and Gisel are amazing! They made my experience quick, painless, and easy to understand my new policies. Everything makes so much sense now. It’s a no brainer to go to them for all insurance and financial needs!!"
We responded:
"Victor, thank you for your fantastic review! I'm happy to hear that we made your experience smooth and clear. We're here for all your insurance and financial needs. Let us know if there's anything else we can assist you with!"
Myshell Brown
November 12, 2025
5
out of
5
rating by Myshell Brown
"I have renters insurance throw them! They are great! And respond back back fast! Great customer service!"
We responded:
"Thank you, Myshell! I'm happy to hear that you're satisfied with our insurance and the quick responses from our team. We appreciate your kind words about our customer service. Let us know if there's anything else we can assist you with!"
May Vang
November 8, 2025
5
out of
5
rating by May Vang
"Kao is a very talkative and passion person. He is always willing to help with whatever he can. I can assure he will be more than willing to help you find insurance that will meet your needs."
We responded:
"Thank you, May! I'm happy to hear that our dedication and enthusiasm made a positive impact on your experience. Our office is committed to helping you find the right insurance solutions. Let us know if there's anything else we can assist you with!"
Roger Sagaga
November 8, 2025
5
out of
5
rating by Roger Sagaga
"Met up with Nicki..cool dude!"
We responded:
"Thank you, Roger! I'm happy to hear that you had a great experience with Nicki. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Britney Ikemura
November 8, 2025
5
out of
5
rating by Britney Ikemura
"This is such an amazing event where I can support Hmong businesses!!"
We responded:
"Thank you, Britney! I'm happy you enjoyed the event and appreciated the opportunity to support Hmong businesses. Let us know if there's anything else we can assist you with!"
Natasha Farmer
November 8, 2025
5
out of
5
rating by Natasha Farmer
"So friendly! Very informative!"
We responded:
"Thank you, Natasha! I'm happy you found our service friendly and informative. If you have any more questions or need assistance, feel free to reach out. We’re here to help!"
Tricia Lao
November 8, 2025
5
out of
5
rating by Tricia Lao
"Friendly & attentive!"
We responded:
"Thank you, Tricia! I'm happy you found our team friendly and attentive. We’re here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
M & M
November 8, 2025
4
out of
5
rating by M & M
"Friendly and approachable"
We responded:
"Thank you, M & M! I'm happy to hear you found our team friendly and approachable. If there's anything else we can do to enhance your experience, please let us know. We're here to assist with any of your insurance needs!"
Megha Agarwal
November 8, 2025
5
out of
5
rating by Megha Agarwal
"Great experience"
We responded:
"Thank you, Megha, for sharing your experience! I'm happy to know you had a great time with us. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Spring Her
November 8, 2025
5
out of
5
rating by Spring Her
"Gisel is amazing!"
We responded:
"Thank you, Spring, for sharing your thoughts! I'm happy to hear that Gisel made such a positive impact. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
jon guillermo
November 8, 2025
5
out of
5
rating by jon guillermo
"Had an amazing experience with Kao at the Hmong cultural festival. He helped me get some amazing rates"
We responded:
"Thank you, Jon! I'm happy you had a great experience with us at the Hmong cultural festival. It's wonderful to know we were able to assist you with fantastic rates. If you have any more questions or need further assistance, feel free to reach out anytime!"
gisele durigan
November 8, 2025
5
out of
5
rating by gisele durigan
"Very good experience here!"
We responded:
"Thank you, Gisele! I'm happy you had a very good experience with us. We’re committed to providing excellent service, and your feedback means a lot. Let us know if there's anything else we can assist you with!"
FreshUrban
November 8, 2025
5
out of
5
rating by FreshUrban
"Kao did a great and has great communication!"
We responded:
"Thank you, FreshUrban! I'm happy to hear that you appreciated the communication and service. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Theresa Bloomberg
October 28, 2025
5
out of
5
rating by Theresa Bloomberg
"Recently, I worked with Jason Deng to switch both my home and auto policies to State Farm, and I couldn’t be more impressed. From our first conversation, Jason was the first insurance agent who truly listened to my needs. He took the time to explain each policy clearly and helped me understand what coverage made the most sense for me — without any pressure or confusion. The entire process was seamless, transparent, and handled with genuine care. Jason’s communication was prompt, professional, and personal — a rare combination these days. I’ve never felt so confident and supported in making an insurance decision. It’s clear that this is a company that values people over policies. I’m grateful to have found a team that actually cares about its customers, and I look forward to staying with State Farm for years to come. If you’re considering switching your insurance, Jason and his team are the ones you can trust. They make it easy, clear, and genuinely enjoyable."
We responded:
"Thank you, Theresa, for sharing your experience! I'm so happy to hear that Jason provided such attentive and clear service while helping you switch your policies. Our team is dedicated to making the insurance process as smooth and supportive as possible, and it's wonderful to know you felt confident and cared for. We're grateful to have you with us and are here whenever you need assistance. Let us know if we can help with anything else!"
Frankie Rivera
October 24, 2025
5
out of
5
rating by Frankie Rivera
"The team is excellent Nicki set us up with everything and informative we really appreciate it."
We responded:
"Thank you, Frankie! I'm happy to hear that Nicki and the team provided you with excellent service and all the information you needed. We truly appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"